Privacy Poilicy

End User Definition
An end user is someone who uses our services.

Dealer Definition
A dealer is the business that sells to the end user.

We, our and Cleaning Motion Definition
When referring to we or our this means Cleaning Motion .

Cookies
What are cookies
Cookies are small data files that are used to collect data on your device. They provide vital feedback on how you use our website giving us the opportunity to improve the customer experience.

Why we use cookies
Cookies are key to improving the relationship between Cleaning Motion and our customers. They can ensure our website remembers preferences such as preferred language. Issues can originate from many different situations on websites, with cookies we can receive essential information such as when error messages arise.

Contact Forms
When contact forms are completed we store the information relevant to the enquiry for as long as the enquiry is unresolved. The information we process is
• Name
• Address
• Email address
• Telephone numbers

This information will only be processed if it is relevant to fulfilling the enquiry brought up by the owner of the personal data.

Third Parties
The information we process will not be disclosed to anyone who does not need to access it.

Personal Privacy Rights
Under the GDPR all individuals have the following privacy rights…
• Right to subject access
• Right to have inaccuracies deleted.
• Right to have information erased.
• Right to not receive direct marketing.
• Right to restrict the processing of their information, including automated decision making.
• Right to data portability.
Anyone who wishes to have inaccuracies deleted or to have information erased should contact us through info@cleaningmotion.com.

Processing data held
We are required to state the legal basis of which we require permissions for data processing.

End User Details
Enquiries to receive a quote for our products which are passed onto a third party dealer are given permission through consent with either a phone call or web form.

Engineer Access
When the occasion arises with the need for one of our Engineers to visit then we will ask consent through either a phone call or email.

Cleaning Motion’s Compliance with GDPR
As the controller of the personal data we give dealers to provide quotes for our product. If you feel they are in breach of this, please contact us immediately at info@cleaningmotion.com or http://cleaningmotion.com